What ARE MANAGED IT SERVICES?
Managed IT services is understood in the main to be the process of delegating the IT operation of an external organisation called Managed Service Providers (MSPs). MSP’s are experts who are responsible for handling in part or the whole entire IT operations for a customer.
Hybridge Solution can offer comprehensive IT services & support solutions that compliment an organisations existing operation. We can enhance organisational performance by ensuring your IT systems are BAU to a specified expectation or SLA.
What you can expect
Remote Monitoring
Remote monitoring of your network and servers, we can quickly identify problems and initiate prompt resolution before your IT system performance is compromised.
Automated Administration
Remote and automated administration is incredibly useful but be assured that we can also be reached by telephone for those situations when you want to talk to someone in person.
Reliable & Responsive Service
Our technicians proactively attend to a detected risk or predicted failure. This allows us to solve any network/or server issues right away.
HYBRIDGE
SUPPORT PACKAGES
Essential – Ideal for Small Businesses and Startups
Our Essential service tier is designed to support small businesses and startups that need basic IT assistance. We provide reliable IT support to ensure your technology foundation is solid, allowing you to focus on growing your business.
With our Essential tier, keep your IT operations running smoothly without any hassle.
Enhanced – Perfect for Growing Businesses
As your business expands, so do your IT needs. Our Enhanced tier offers more robust IT solutions to support your growing business. Our Enhanced IT services ensure that your business has the technology backbone to thrive and outpace competitors.
Elite – Comprehensive Solutions for Established Businesses
For businesses seeking the utmost in IT support and proactive service, our Elite tier offers complete and all-encompassing IT solutions. This top-tier service includes everything in the Enhanced package plus much more. Choose our Elite tier to leverage cutting-edge IT solutions and proactive support that drive business success.
PACKAGE INCLUDES
Based on 5 users
Remote Support
Security Updates
Antivirus & Ransomware Protection
24/7 Remote Monitoring
Domain Management
Quarterly Performance Review
Firewall Management
On Site Support
Advanced Security
Hardware Support
Third Party App Updates
Discounted Project Rate
Server Support
Web Content Filtering
Maximum Ticket Response time <2 Hours
IT Budgeting Assistance
IT Asset Management
Loan Desktop Machine
Compliance & Regulatory Support
Priority Incident Response
£149.99
permonth
Additional £15pm per user
£249.99
permonth
Additional £20pm per user
£349.99
permonth
Additional £25pm per user
£149.99
permonth
Additional £15pm per user
PACKAGE INCLUDES
Based on 5 users
Remote Support
Security Updates
Antivirus & Ransomware Protection
24/7 Remote Monitoring
Domain Management
Quarterly Performance Review
Firewall Management
£249.99
permonth
Additional £20pm per user
PACKAGE INCLUDES
Based on 5 users
Remote Support
Security Updates
Antivirus & Ransomware Protection
24/7 Remote Monitoring
Domain Management
Quarterly Performance Review
Firewall Management
On Site Support
Advanced Security
Hardware Support
Third Party App Updates
Discounted Project Rate
Server Support
£349.99
permonth
Additional £25pm per user
PACKAGE INCLUDES
Based on 5 users
Remote Support
Security Updates
Antivirus & Ransomware Protection
24/7 Remote Monitoring
Domain Management
Quarterly Performance Review
Firewall Management
On Site Support
Advanced Security
Hardware Support
Third Party App Updates
Discounted Project Rate
Server Support
Web Content Filtering
Maximum Ticket Response time <2 Hours
IT Budgeting Assistance
IT Asset Management
Loan Desktop Machine
Compliance & Regulatory Support
Priority Incident Response
Our goal as an MSP is to ensure your IT system runs on secure, stable infrastructure, so you can focus on important business matters.